How does the recycling program work?
You can claim a discount on your next purchase for returned plastic or glass containers that you bring back to any of Soaphoria stores. The amount of the discount varies depending on the specific type of packaging.
In addition to the discount, what benefits does the recycling program give me?
When returning packaging with a total value of at least €3.50, you can take your purchase away in an environmentally friendly bag, which you can get from us completely free of charge, subject to stock availability! If you are interested in exchanging empty packaging for a soaphoristic eco-bag, please contact us by email in advance to check the availability of the bag at the store of your choice.
Can I return the packaging in a store other than Soaphoria brand one?
Participation in the Soaphoristic recycling program is voluntary and depends solely on the decision of our business partners to participate or not. If you buy our products from one of them, please inquire about the possibility of returning the packaging and applying the discount from the purchase directly at your retailer.
Which packaging can I return and what discount do I get for them?
The following types of packaging are included in the recycling program:
PACKAGING PATENT GLASS CUP - 125ml and 255ml - €0.40
GLASS PACKAGING OTHER PRODUCTS - €0.20
PACKAGING PLASTIC/ALUMINUM/BEAUTYPHORIA - all volumes - €0.10
The value of the returned packaging and therefore the total amount of the resulting discount may also represent a maximum of 25% of the value of the entire purchase.
The recycling program discount cannot be combined with any other discounts except the Soaphoria loyalty program discount.
Is it possible to return empty packaging at one of the Soaphoria stores?
Yes, you can bring empty packaging that is included in our recycling program to any of our stores, where a discount will be automatically deducted from your next purchase according to the above conditions.
Is it possible to return empty packaging by post?
Of course, you can also send empty packaging from used products by post to our delivery address: Kapušianske Kľačany 177, 079 01 Kapušianske Kľačany, Slovakia. If you decide to return the packaging to us by delivery to the address, it is possible to do so at your own expense. We kindly ask that, regardless of the choice of carrier, you choose delivery directly to the address and at the same time inform us about the sent shipment and its contents - the list of sent packaging - by email. Your email will be used as a record of returned packaging for calculating the right to a discount from the recycling program, which you will be able to claim on your next order. Please also inform yourself about the procedure for applying the discount by email. NOTE: Cash on delivery shipments will not be accepted.